Privacy Policy

• Name.
• Phone number.
• Email address.
• Details of the property or file.
• Documents the user chooses to upload.
• Basic technical data about site use, where analytics tools are enabled.

• To respond to enquiries.
• To assess the scope of the service requested.
• To prepare a quotation or progress a file.
• To improve the site.
• To comply with any applicable legal requirements.

Information is not used for marketing purposes without consent.

Please do not send highly sensitive personal or property documents through an unsecured form. Where no protected upload mechanism is in place, it is better to agree a suitable channel after initial contact.

Storage arrangements and retention period: file upload storage · data retention period

Personal information is not sold, and is not shared for commercial purposes.

Specific data may be shared with professionals — a lawyer, surveyor or engineer — or with official bodies, where the client asks for that or where it is necessary to carry out the agreed service.

Information relating to ownership and to family or corporate files is treated as professionally confidential, including material arising in inheritance and dispute files.

analytics tools used

This section must be rewritten around the tools actually deployed on the site, naming each one, its purpose, and how tracking can be refused where that is available.

You may ask what is held about you, ask for it to be corrected, or ask for it to be deleted, so far as the professional and legal obligations attaching to files allow.

Where users are resident in jurisdictions with their own data protection regimes, additional rights may apply. This is a point for the legal review, particularly given that much of the English-speaking audience lives abroad.

Email: privacy contact email

This policy may be amended when the site's tooling or data handling changes, with the date of the most recent update shown at the top of the page.

Last updated: last updated date